LWS                                                                                                               Providing Affordable Lace Wigs

Customer Service/Policy

We use Paypal to ensure the best way to process your order. 

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  • We respect and protect our customer's privacy.  We will never sell, resuse, rent, disclose or loan our customer's information.  We want you to have a great shopping experience. 

 

  • All orders must be made before 5:00 pm EST to be processed that same day. After 5:00 pm, it will be processed the next day. Shipping for all orders is $25.00.  We can only shipped to the billing address that is provided on the credit/debit card.  NO EXCEPTIONS. 

 
  • Please allow 5-7 business days to receive your order.

 

  • All changes made after 24 hours will be subject to a $25.00 penalty.  No changes can be made after  24 hours of submission.

 

  • You will be notified when your order is received and when it is shipped.
  • Every item is examined prior  to shipment.   Instructions come with every item.   There will be no refund for lace that is cut or show any type of wear or tear.  There is a  $25 re-stocking fee on all return items.  

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 High Country Media, 2959D Chapel Hill Road, #125, Douglasville, GA 30135, (404) 931-8715 
   

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